Last updated on Sep 13th 2025
- All products are shipped through registered courier companies, both domestic and international couriers.
- All domestic orders placed are expected to deliver in 3 to 10 days approximately, depending on the distance.
Please note, unforeseeable delays with the courier may occur due to weather, traffic, etc.
- For urgent orders, you may inform beforehand through WhatsApp (+91) 7680085353 mentioning the expected delivery date. If private courier service is used, shipping charges may change accordingly.
- Local deliveries by road are limited to Hyderabad area with delivery charges of RS. 20 per km. Expect the delivery in 1 to 3 days or the same day of the order placed, if requested for a special delivery.
- You may mention local delivery at the time of checkout. We shall contact you later for your delivery location.
- Local pick and collect service is available in Kokapet, Hyderabad, Telangana. You may contact us once you reach the address.
- Free Shipping on orders above 1200 all over India.
- International orders are taken via Instagram DMs or WhatsApp (+91) 7680085353 due to the uncertainty in shipping charges.
Please note, deliveries outside of India may be subject to additional service fees depending on the total weight of the package as well as the country order being shipped to.
- Ensure you provide accurate delivery address, specifically PINCODE and contact number. In case of a delivery returned back to us as a result of incorrect or insufficient address, you are required to pay for the shipping charges again.
- As our team works hard to get your order dispatched at the earliest, ensure a careful review of the details of your order including the address. thauya cannot make any changes in the order details once you click submit.
Rest assured that our team is on hand to help and you may feel free to contact us for further queries at any point.